Scheduled maintenance visits
Deep machine cleaning and surface restoration at agreed intervals, matched to each floor's material and footfall.
Planned maintenance contracts
Commercial Floor Maintenance in London
A commercial floor is an asset that wears out on a schedule. Planned maintenance resets that schedule: regular, professional care on a written contract, carried out while your building is closed, with priority call-outs when something goes wrong in between.
Every commercial floor in London is on a countdown. Footfall, grit, castor chairs, trolleys and daily cleaning chemicals all take their toll, and the difference between a floor that looks tired at three years and one that still presents well at ten is rarely the product. It is whether anyone maintained it properly. Most buildings only call a flooring contractor when something has already failed, which is the most expensive possible moment to get involved.
A planned maintenance contract turns that on its head. We survey your building, floor by floor, and set out a written maintenance programme: which floors need what, how often, with which methods and products, and what it costs. Visits are then booked in at agreed intervals and carried out while the building is closed, overnight, at weekends or on closure days, so the work never interrupts trading. Deep machine cleaning, surface restoration and protective treatments appropriate to each material keep every floor performing, presentable and safe.
Between visits, contract clients get priority call-outs for the everyday damage buildings pick up: a lifted edge, a failed vinyl weld, a threshold working loose. Small faults get fixed fast, before they become trip hazards, insurance conversations or full replacements. The result is a building whose floors are simply never a problem, for a planned cost instead of an unplanned one.
What the contract covers
Built from a survey, not a brochure.
No two buildings wear the same way, so every contract starts with a free survey and ends as a written programme specific to your floors:
Out-of-hours as standard
Overnight, weekend and closure-day working, planned around your trading hours so the building never stops.
Priority call-outs
Damage between visits reported and dealt with on a priority response, normally inside two working days.
The right method per floor
LVT, safety flooring, carpet tiles and resin all need different care. Each floor gets its own regime, not a generic clean.
A written record
Every visit documented: what was done, what was found, what to watch. Useful for facilities audits and warranties.
Planned, predictable cost
A fixed programme price agreed up front, payable annually or as a monthly amount, in place of surprise repair bills and early floor replacement.
Floors we maintain
Every resilient floor in the building.
LVT & vinyl
Machine cleaning and dressing that keeps wear layers protected. See our LVT flooring.
Safety flooring
Correct cleaning that preserves slip resistance instead of polishing it away. See our safety flooring.
Carpet tiles
Periodic deep extraction plus rotation and replacement of worn tiles. See our carpet tiles.
Resin & matting
Resin surfaces kept sealed and sound, entrance systems kept trapping dirt. See our resin flooring.
Who it's for
Buildings where the floor is always on show.
- Offices and receptions where the entrance floor is the first thing every client and candidate judges. See our office flooring.
- Retail and hospitality where floors trade seven days a week and there is never a convenient moment to close. See our retail flooring and pub flooring.
- Healthcare and clinics where hygiene, slip resistance and intact welds are compliance matters, not cosmetic ones. See our healthcare flooring.
- Facilities and property managers who want one accountable contractor, a written programme and a floor line that never appears on the risk register.
How it works
From free survey to a floor that manages itself.
- Free survey. We walk the building, assess every floor's material, condition and footfall, and identify what each one needs.
- Written programme and price. A clear maintenance schedule per floor, with frequencies, methods and one agreed cost. If a floor needs nothing yet, the programme says so.
- Scheduled visits, out of hours. The work happens while the building is closed and is signed off in a written record each time.
- Priority cover in between. Anything that fails between visits gets a priority call-out, normally inside two working days.
Common questions
Floor maintenance contract FAQs.
What does a planned floor maintenance contract include?
The contract is built from a survey of your building, so it covers what your floors actually need rather than a one-size package. Typically that means scheduled maintenance visits at agreed intervals, machine cleaning and surface restoration appropriate to each floor type, a written record of every visit, and priority call-outs between visits. The schedule, frequency and scope are all set out in writing before anything starts, with the cost payable annually or spread as a monthly amount, whichever suits your budgeting.
Do maintenance visits happen outside our opening hours?
Yes, that is the default. Maintenance is planned around your trading and working hours, so visits run overnight, at weekends or on closure days as your building allows. Staff and customers see the results, not the work: the space is handed back clean, dry and ready for use before you reopen.
Which types of commercial flooring do you maintain?
Resilient and textile commercial floors of every common type: luxury vinyl tile, sheet vinyl, safety flooring, carpet tiles, rubber, resin and entrance matting systems. Each material has its own correct maintenance method and products, and using the wrong ones is one of the fastest ways to shorten a floor’s life, so the regime is matched to each floor in the building individually.
How do the priority call-outs work?
Floors pick up damage between visits: a lifted tile edge, a failed weld in sheet vinyl, a trip hazard at a threshold. Contract clients report it and get a priority response, normally with you inside two working days, so small problems are dealt with before they become safety issues or bigger repairs. Larger incidents such as floods are surveyed and quoted separately, with contract clients at the front of the queue.
From the guides
Advice from our guides
Safety Flooring
Slip Resistance Explained: R Ratings, PTV and the Law
A plain-English guide to slip resistance for commercial floors: R ratings, the Pendulum Test Value, what the HSE expects and where each belongs.
Read the guideOffice Flooring
How to Choose Flooring for an Office Fit-Out in London
A practical guide to office fit-out flooring in London: matching carpet tiles, LVT and zones to how the space is used, plus acoustics and cabling.
Read the guideFree, no-obligation survey
Put your floors on a plan.
Tell us about your building and we'll survey every floor in it, free. You'll get a written programme and price, and an honest answer if a floor doesn't need anything yet.